When will my order arrive?

The delivery time for your order depends on the shipping company selected and the delivery agent responsible. Our store works with a group of trusted shipping companies located in major cities, and typically, it takes 1-3 days to confirm and process your order before shipping it out.

Is international delivery available?

At the moment, our contracted shipping companies only deliver within the country and to specific cities listed on our delivery page. However, if you wish to request international delivery, please contact our team through WhatsApp to obtain product weight and pricing information for shipping agents who are not currently registered with our store.

What if my product has a manufacturing defect?

Please review our return policy for information on our terms and conditions for returns and exchanges. In the event of a manufacturing defect and an agreement to return the product, the shipping cost will be calculated by our company, and the return shipping fee will be borne by the customer. However, according to our return policy, the value of the product will not be charged to the customer.

Can I get a discount for ordering in large quantities?

Yes, we offer delivery service for large quantities, and we offer discounts of up to 10-20% on some products. To inquire about quantities and discounts, please contact us directly through our Contact Us page.