Exchange and Return Policy:

We offer a guaranteed right of exchange and return to all our customers for all products displayed in our store. This policy is subject to the terms and conditions stated on this page.

You may request an exchange or return if the product is in the same original condition as when it was purchased and wrapped in its original packaging. Please contact us via our Contact Us page or our phone numbers to request a return or exchange.

Return shipping fees are to be paid by the customer, and the product will be inspected upon receipt. If the product received is completely different from the product description on our website, we will refund the full amount to the customer.

We are not responsible for any expectations of product usage that were not mentioned on the product page of our website.

If the customer does not want the product and it is not defective or has any noticeable problem, a 30 percent discount or a value of no less than 25 pounds will be deducted.